Samsung TV Error Code 107 Fixed

Samsung TV error code 107

When you are watching tv but your internet connection is unstable. Samsung Tv error code 107 occurred due to an internet error or connection time failure. Sometimes the tv lost the smart hub connection.

Generally, Samsung TV error code 107 indicates the smart hub cannot work without internet connectivity. The error message notification appears on the screen when there is an internet issue. If your tv is not connecting with WiFi, read our Samsung Tv won’t Connect to WiFi Fixed.

Note: The instructions to solve this error works in every model of Samsung Tv. Make sure you have updated yourself regularly. Else update to the latest version of the firmware.

What is Samsung Tv Error code 107?

Samsung TV error code 107

Samsung has provided impressive display quality TVs and monitors. However, everything is not perfect. The term, Samsung Tv error code 107, refers to the OpenAPI issue. It is a concern with a slow or unstable internet connection and smart but malfunction.

When there are many users connected to the same network usually the cause of the error is code 107. Many things cause this error. Firstly, the user has altered the internet configurations. Lastly, the ISP has not provided the service. Most of the users reported their smart hub connection was blocked by the ISP.

There are several causes based on causes of internet configuration failure. Some of the errors that usually block internet connections are explained:

  • Unstable internet connection: Smart hub needs internet to work. A poor connection cannot send and receive data properly.
  • WiFi or Modem not connected: Connect them to establish a connection with the smart hub.
  • Outdated firmware: Problems occur with old software that is not updated for a long time.
  • Incorrect Tv setting: Do not change tv settings. One simple change can cause a problem.
  • DNS problem: Enter the correct DNS address. You can use custom DNS to avoid further internet errors.

I have assumed these are mistakes that you don’t know about. Remember these factors to avoid problems in the future as well.

Method 1: Power Cycle Tv and Router

Sometimes the functions of TVs are malfunctioning. However, restarting can easily solve the general bug that is causing malfunction.


  1. Turn off the Tv by pressing the power button on the remote.
  2. Now, turn off the switch and then unplug the power cord from the wall socket.
  3. Wait for a few seconds.
  4. Plug in the power cord and then turn on the switch.


  • Now, turn off the switch and then unplug the power cord from the wall socket.
  • Wait for a few seconds.
  • Plug in the power cord and then turn on the switch.

Now, you should wait for 5 to 10 minutes. Check for the error code is fixed or not.

Method 2: System Update

The older version of firmware contains bugs and glitches. To solve these issues, new updates are provided. The latest software fixes the overall problem and also brings new features.

Most of the users complain that error code 102 comes after updating 1303, and 1169 versions. If you have installed that version then update it. That version has contained network bugs that block internet connection. Follow the instructions to update Samsung Tv:

  1. Toggle to Settings, and then select Support.
  2. Select Software Update, and then select Update Now.
samsung tv error code 107

3. Now, the update will start downloading.

Complete the update by following the instructions. Check error 107 occurs or not after the update. You can also turn on auto-update by selecting Auto Update to turn it off or back on. Now the tv will update itself when there is a new update required.

Read more: How to Turn Off Voice Guide on Samsung Smart Tv

Method 3: Factory Reset Smart Hub

Samsung error code 107 is related to the smart hub. Factory resetting deletes everything in the smart hub. All the smart hub settings will change to default and all other information like Samsung account, linked accounts will be removed. Therefore smart hub apps and agreements will be deleted as well.

  1. Go to Settings then select Support.
  2. Select Device Care. (Note: On some models, there is Support instead.)
  3. Select Self Diagnosis.
  4. Now, select Reset Smart Hub.
  5. Enter your PIN (0000).

The default reset pin is 0000. If you have changed the pin then enter your current pin. After that smart hub will have all default settings. Link your Samsung accounts and other accounts.

After finishing the smart hub configuration test your smart hub connection. Go to Settings > Support > Device care > Self-diagnosis> Start Smart Hub Connection Test. If the result didn’t show any error and the internet is working fine error won’t occur again.

Method 4: Factory Reset Tv

Samsung TV 107

Factory resetting the Samsung tv also deletes every setting and restores the default setting. Tv lost network configuration, installed apps, and synced accounts. Samsung Tv factory resetting instructions are:

  1. Navigate to Settings, and then select Support.
  2. Choose Self Diagnosis.
  3. Select Reset from the Self Diagnosis.
  4. Enter your Pin (0000).
  5. Confirm reset by selecting Yes.

Finally, the Tv completely resets and reboots again. Once it finished the initial process, enter the WiFi password to get internet access. Now, you can relax all the time and watch your favorite movie.

Final Thoughts

In conclusion, Samsung Tv error code 107 is an internet issue. The more stable internet is the fewer internet errors on your tv. As said I look forward to helping others by sharing guides. If these methods were helpful to solve your issue. Let me know in the comment.

In case you are facing other issues too but don’t know how to solve them. Well, feel free to comment on your questions and doubts I’ll try to solve them.

Read more:

FAQ on Samsung Tv Error Code 107

How do I run a network status test?

Ans: You can easily run the network status test on your tv. Just go to Settings > General > Network Status. If there is no error on the network there won’t be an X between anything. When there is X then the internet has a problem.

Why is my Samsung TV not connecting to Internet?

Ans: There are many reasons but I listed some core reasons:
a. Incorrect DNS.
b. Internet blocked by ISP.
c. Network peripherals are malfunctioning.
d. Bad firmware.
e. Bandwidth Fluctuation, etc.

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