Vizio TV stuck on setup screen occurs when there is a problem with the motherboard of the smart television. In addition, there might be other reasons behind this problem. If you are encountering this problem, here are the quick solution to get rid of it.
If your Vizio TV stuck on setup screen, press the power button on the remote in a few seconds the led light will fade on the remote indicating power has on. This will fix the problem of getting stuck on the screen. However, if this method does not work then perform a power cycle.
Similarly, you are encountering this problem either due to an internal parts problem or there is a software bug causing the glitch. Software faults can easily be fixed after performing the factory reset.
Vizio TV Stuck on Setup Screen
Getting such a problem can simply indicate there is a problem with the motherboard. In addition, there might be a problem with the input source, make sure to check the HDMI is connected securely. The external device might have a problem while sharing the content on the smart TV.
Related: Vizio TV Turning On by Itself Fixed
Similarly, there are many reasons behind Vizio TV’s stuck problem. The best this is to jump into the solution to troubleshoot this problem.
How to Get Rid of Vizio TV Stuck on Setup Screen, Welcome Screen, or Logo
Method 1: Power Reset the TV
When you encounter the problem, simply turn off the wall outlet and press and hold the power button on the smart TV (not on the remote) for at least 30 seconds. Afterward, Leave the power cord unplugged for 30 minutes and press the power button on the smart TV to restart it.
Method 2: Check Cable Connection
Make sure all the cables are connected securely. To do that, remove all the cables and then insert them again in their respective port. This will help to fix the loose cables. In addition, loose cable causes the Vizio TV stuck on the logo problem.
Method 3: Disable Mute Screen
The mute screen is a feature on Vizio TV that turns off the screen while it is not in use. For instance, playing audio can trigger a mute screen as the result, the screen stuck problem is persisting. To check whether the mute screen option is enabled, hold the “Mute” button for a few seconds.
Afterward, a menu will appear on the screen. Disable the Mute screen and check if the error still persists. However, the screen gets blank or stuck when you have enabled the mute screen feature.
Method 4: Factory Reset Vizio TV
If you are still encountering Vizio TV stuck on screen problem, perform a factory reset. However, resetting the smart TV will remove everything including custom settings, configurations, and user profiles. If the setting is corrupted then reset will fix the problem.
- Power off the Vizio TV but do not unplug it.
- Press both channels button on the remote simultaneously.
- Now, press the Power button on the remote once.
- Release the Channel buttons.
- Press the Vizio Menu button on the TV remote once.
- TV is expected to turn on with a menu on the screen.
- At the bottom of the screen, you will see “F” which means factory setup screen.
- Press and hold the “Menu” button for a few seconds.
- The factory resetting option will appear on the screen.
Method 5: Time for Repair
If none of the solutions worked to fix Vizio TV stuck on the setup screen, there might be a problem with the motherboard. For instance, the motherboard might be damaged or its components are not working.
The damaged motherboard can be replaced with the new one and the issue won’t appear. Visit the nearest Vizio service center to get your smart TV repaired with professional hands.
Final Thoughts
Vizio is an excellent smart TV. However, the inconvenience is that the screen freezes. If your smart TV gets stuck on the setup screen, there are different methods to fix the problem. However, power cycling is the best solution to unfreeze the setup instructions.
Related:
FAQ about Vizio TV Stuck on Initial Setup Screen
Ans: Unplug the power cord and replug it after 10 minutes to unfreeze the Vizio TV.
Ans: Unplug the power cord from the outlet and hold the power button for 5 seconds. Now, plug in the power cord to power the television.
Ans: Perform a power reset to force reset the TV.
