What happens if your Disney plus not working on your Samsung TV? Here’s what you should do right now to get Disney Plus to start working again.
Disney plus not working on your TV, you need to power cycle on your TV. To do that, unplug your TV from the wall socket and wait a full 60 seconds. While you wait, press and hold the power button on the TV for 3o seconds. After that, a minute is up, plug your TV back on.
Once your TV turns back on, go ahead and try using the Disney plus again. Therefore, It should be working now. also, Other steps are the following ways.
Why is Disney Plus Not Working on Samsung TV
- Check your “Internet connection”
Disney plus not working on Samsung TV could be due to your internet connection being faculty. Therefore, try testing other apps that require an internet connection and see if they are working.
Read more: Samsung TV Plus not Working
You can also launch Google and search for anything. If you’re operating over wifi, you could also try another app. Sometimes all you need is to refresh your Connection. Reset your wifi modem. Sign out of Disney plus on all devices and sign in again.
2. Old version or un-upgraded Apps:
If your Disney Plus app is an old version app or is up-upgraded for a long time. This can also cause some error problems on your Samsung Smart TV. Try to update your Disney plus app up to date.
Troubleshoot Disney Plus Not Working on Samsung TV Problem
Since the Disney plus not working on Samsung TV isn’t directly from the Disney app then we can do all the possible ways to fix Disney plus not working on Samsung problem in the following ways:
- Restart your Samsung t.v.
- Cold boot approach.
- Update the smart TV firmware/software.
- Uninstall and reinstall the “Disney Plus” app.
- Manually change the DNS number to 22.214.171.124.
- Delete unused apps on the device to make more space.
- Reset the tv to default settings.
These are the all ways to solve this Disney error problem. All you need to do is follow each type of suggestion and then after that open your Disney app on your TV to see if the error is solved or not.
Method 1: Restart your Samsung TV
When you are facing the Disney error on your TV. The first step is to Restart the Device and relaunch the app. This helps to solve this problem on your TV. otherwise, follow the next step.
Method 2: Cold Boot Samsung TV
This is the same way how you restart your Laptop. It takes almost 2 minutes to cold boot a device. The two ways to cold boot a device are using a remote and unplugging. Likewise
- Power on the TV.
- Unplug the TV from the Power socket.
- Wait a few seconds and a minute.
- Plug the TV and switch it on, etc.
This is the method of cold booting your Device. Through this method, all pending errors on your Tv been in stand-by mode for a very long time will be cleared off.
Method 3: Update your Samsung smart TV Software
The Disney plus app can be an error if you are using old or outdated software on your Samsung TV. so you should check if the upgraded version is available or not.
Read more: Samsung Tv won’t Connect to WiFi Fixed
If available update this app on your TV. when your update, installation, or download is complete. Your Tv will be restarted to make some necessary changes to the device OS.
Method 4: Uninstall and Reinstall the Disney app
If none of these steps work, you should try to reinstall your “Disney Plus app” on your TV.
Go to the Samsung Home Screen and find your Disney plus app and then select the icon in the top right corner. Then select the Disney plus app and then “Delete”. You will have to delete it twice.
You should turn off your Samsung TV and on again forward. From here you can simply go back to the app section and install Disney plus again. Then, you should test it right away by playing some videos. Hopefully, this worked for you!
If this app is constantly buffering and loading, you’ll want to move on to the rest of the fixes.
Method 5: Manually Change the DNS Server to 126.96.36.199
If your Samsung Tv is among the TV that need to change to the manual DNS before Disney plus could start working on the device. Changing the TV DNS number to 188.8.131.52 resolves the “Disney plus not working on Samsung TV”.
- Press the “Home” button on the TV remote.
- Navigation to “Settings”.
- Select “Network” and select “Network Status”.
- Go to “IP settings”.
- Select “Manual” from the options.
- Change the DNS server value to “184.108.40.206” by using your remote.
- Save the Settings.
Method 6: Reset your Samsung Smart Tv
Still facing Disney plus not working on your Samsung TV ? after following all these above-mentioned steps still showing this problem then you should consider restoring the TV to default settings. However, you stand a chance of losing all apps that are not pre-installed.
Also, we will not take this responsibility for Personal apps on your Samsung TV that will be deleted after restoring to restoring the device to factory settings.
- Press “Smart hub“ on the remote control
- Press “D” on the remote to open “Smart Hub Settings”.
- Navigate to “Reset” and press the “Enter” button to select it
- Type “0000” as the “Password” when the screen comes up
- Your pc will reset automatically and display “Reset Complete”.
- Once it’s done after a few seconds
- Press “Ok” on your remote
This will only work on Samsung TVs with a smart hub. So if you are not using the Samsung Tv with smart TV this may not work for you.
Disney plus not working on Samsung TV is a problem caused when there is an issue on the app or smart TV. However, you can easily troubleshoot this issue after restarting the TV and app.
If that does not work, Update the Disney plus app and system software of your smart TV. These instructions are tested on the newest smart but you can also apply them to the older ones.
Read more: Unable to Connect to Samsung Server
FAQ about Disney Plus Not Working on Samsung TV
Ans: The app size is around 100MB on Samsung TV. However, the app does not take more storage unless you download the contents.
Ans: Disney Plus app is compatible with Samsung smart TV. You can easily install and use this app without RAM overuse.